• Comexs@lemmy.zip
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    1 day ago

    many of the discs produced by Warner Bros. Home Entertainment (WBHE) between 2006 and 2008 are failing prematurely

    he (Damn Fool Idealistic Crusader) says the most reliable way to look for playback problems — DVDs that won’t load at all, freeze while you’re watching the film, or have unplayable special features.

    Crusader’s video description links to some Google Docs, one of which is a list he compiled showing what he believes are “known rotted DVD titles” he found reported online

    I skimmed over the article to see if whether or not if they’re just gonna send you another DVD or if they’re gonna do it through other means. I couldn’t find anything.

    • SkaveRat@discuss.tchncs.de
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      17 hours ago

      I skimmed over the article to see if whether or not if they’re just gonna send you another DVD or if they’re gonna do it through other means. I couldn’t find anything.

      ???

      It’s right in the quote in the article:

      Where possible, the defective discs have been replaced with the same title. However, as some of the affected titles are no longer in print or the rights have expired, consumers have been offered an exchange for a title of like-value.

      Consumers with affected product can contact the customer support team at [email protected].